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About Us
CVNC is a modern high-tech brand specializing in the production and sales of crystal musical instruments, with more than 20 years of experience.Our products cover all kinds of sound therapy products, including crystal singing bowl, crystal tuning fork, crystal singing pyramid, crystal singing harp, crystal bell and so on, we are the largest manufacturer of crystal singing instruments in the world. The crystal singing instruments are exported to America, Mexico, Spain, France, Australia, Canada and other more than 70 countries.
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Frequently Asked Questions
How much for shipping fee?
How long will it take to receive the goods?
When you complete your order, we dispatch orders within 1-3 business days and delivery can take approx. 1-2 weeks depending on your location (metro/regional and country etc).
We also have stock in US, UK and AUS, if what you order just we have stock in your country you will receive them in 3 days after payment. If you need to expedite your order, please contact us.
My item arrived broken. What should I do?
What is your returns policy?
To qualify for return, your item must be in the same condition as when you received it, unworn or unused, labeled, and in its original packaging. You will also need a receipt or proof of purchase.
To start returning items, you can do so via crystalcvnc@hotmail.com to contact us. If your return is accepted, we will send you a return shipping label with instructions on how and where to send the package. Do not accept items sent back to us without prior request.
How secure is my personal information?
CVNC adheres to highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments.
We don’t sell, lease or otherwise distribute any personal customer information.